FAQs

What areas do you cover?

I’m based in Tunbridge Wells and regularly work throughout Kent, East Sussex, and surrounding towns and villages. Not sure if I cover your area? Just get in touch—I’m happy to help.

Do you work with both ponds and aquariums?

Yes! I offer cleaning, maintenance and installation for both ponds (including wildlife and ornamental ponds) and aquariums (freshwater and marine).

Can you look after my aquarium or pond while I'm on holiday?

Absolutely. I offer holiday cover services to ensure your fish are well cared for while you're away. It’s peace of mind, knowing your pond or aquarium is in expert hands.

Do you supply fish, plants or equipment?

Yes, we can provide high-quality fish, aquatic plants, filters, pumps, and any other equipment possibly needed as part of your setup or maintenance plan.

Do you install new ponds or aquariums?

Yes, I provide custom installation services for new ponds, aquariums, and water features. From initial advice to final setup, I’ll guide you every step of the way.

How much do your services cost?

Pricing depends on the size and condition of the pond or aquarium, as well as the specific service needed. I offer free quotes—just contact me for an estimate.

How often should I schedule maintenance?

We typically recommend monthly maintenance, depending on the size and type of your pond aquarium. For ponds we would recommend anywhere from 2-4 cleans per year. We’ll help you determine the right schedule for your specific environment.

Are your products and methods safe for fish, wildlife, pets and plants?

Absolutely. We only use fish, wildlife and pet safe, eco-friendly products and methods to ensure a healthy aquatic environment.

Are you insured?

Yes, I am fully insured for all the work I carry out, so you can book with confidence.

How do I book a visit?

You can fill out the contact form, email, or call me directly. I’ll get back to you quickly to arrange a convenient time.